6 – DELIVERY

6.1 Products are delivered to the address provided by the Customer as registered on the Website when creating their customer account and placing their first order. 

It is specified that for an order comprising different Products, all of these Products may only be delivered to a single address.

6.2 Available Products are shipped within 3 to 5 days of receipt of payment by the Company. Delivery times are then as indicated below.

6.3 The following delivery methods are available to the Customer:

* Home delivery:

An average delivery time of 2 to 15 days should be expected, depending on the delivery destination indicated. If the Customer is absent and the size of the parcel does not allow it to be left in the letterbox, and if subsequent delivery attempts are unsuccessful, the parcel will either be returned to the sender or made available at the post office to which the Customer is attached. In this case, the Customer has 15 consecutive days from the arrival of the parcel at the post office to collect it. After this period, it will be returned to the Company and cannot be re-shipped.

* Delivery to a collection point:

An average delivery time of 2 to 15 working days should be expected, depending on the delivery destination indicated. The collection point is selected after payment for the order has been made. If the Customer has not specified a collection point at this stage, the Company reserves the right to select one from among the collection points available nearby.


6.4 The risk of transport is borne by the Customer who, in the event of damage to the delivery or missing Product(s), must specify their reservations within 3 (three) days of receipt of the delivery, by registered letter with acknowledgement of receipt addressed to the carrier.