TRACK MY ORDER

To track your order, go to your customer account: click on the relevant order to view its status and tracking number (if it has already been dispatched).

DELIVERY COUNTRIES

We deliver to all countries. The choice of carrier is offered when placing the order, depending on the destination country.
For orders to countries outside the European Union, customs clearance fees may be charged by the relevant authorities after your order has been confirmed, during delivery.

DELIVERY COSTS

Several delivery methods are available when you confirm your order. Orders are processed by our logistics team the day after you place your order.

DELIVERY TIMES

• FR : 3 working days if ordered before 10 a.m up to 6 working days if you have selected Mondial Relay as
• UE : 4 up to 6 working days if ordered before 10 a.m.
• WW : Around 12 working days

DELIVERY ISSUE

The risk of transport is borne by the customer who, in the event of damage to the delivery or missing product(s), must specify their reservations within 3 (three) days of receipt of the delivery, by registered letter with acknowledgement of receipt addressed to the carrier. 

If you need more information, please contact us.